Skip to content

Privacy Policy

This Privacy Policy is effective as of October 12, 2023.

This Privacy Policy applies to the and websites operated by JVM Realty Corporation, and its subsidiaries and websites for the properties managed by JVM Management, LLC (referred to herein as​“JVM”,​“we”,​“us”, or​“our”) and applies to information, products and services provided by JVM in the U.S.

JVM recognizes the importance of protecting the privacy of individual-specific information collected from and about the users of our websites (referred to as​“customers”,​“you” or​“your” in this Privacy Policy). JVM may collect a variety of personally identifiable information from customers, including information about customers and their spouses, domestic partners, dependents, family members and apartment occupants such as name, mailing address, email address, telephone number, Social Security/national insurance number, and other background information described in this document, depending on the specific service being provided (“Personal Information”). This Privacy Policy describes what Personal Information we gather and how we use it. In some instances, and, if you are asked to submit registration details through one of our sites, you may be requested to agree to additional terms regarding our use of your Personal Information, and those additional terms will apply in that context. This Privacy Policy constitutes an integral part of each of our website’s Terms of Use and is subject to the provisions thereof, including concerning Limitation of Liability and governing law. We encourage you to read this Privacy Policy before you send or share Personal Information with us or use one of our websites and to read it again when you return to it.

You acknowledge that this Privacy Policy is part of the and by accessing or using our websites you agree to be bound by all its terms and conditions. If you do not agree to these terms and conditions, please do not use our websites. We reserve the right to change this Policy at any time. Such changes, modification, additions or deletions shall be effective immediately upon notice thereof. You acknowledge and agree that it is your responsibility to maintain a valid email address if you are a registered user, review our websites and this Privacy Policy periodically and to be aware of any modifications. Your continued use of our websites after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy and (b) agreement to abide and be bound by the modified Privacy Policy.

What Personal Information Does JVM Collect?

We collect Personal Information from our websites and/or Business Partners to provide you with information on the JVM experiences you have expressed an interest in, to provide you with information on other similar JVM experiences we believe will be of interest to you, and to better understand how we can help prospective clients, residents, and employees. We also collect Personal Information for the purposes of administering certain services to residents and/or applicants, which may include, but not be limited to, services necessary or appropriate to complete any transaction, delivery, or provision of products and services, among other services that JVM may offer or provide from time-to-time (“Company Services”). The type of Personal Information we collect will depend upon what we will need to provide you with the product or service that interests you. In the case of prospective residents and applicants for employment, the information requested on our registration form includes some or all of the following Personal Information: name and address, age or date of birth, email address, occupation, employment information, telephone number, educational background and Social Security/national insurance number, payment card information, and/or financial account information. Those interested in becoming residents will be asked to include most of the following further information: the kind of service you are requesting, the apartment size you are looking for, where you want to live, the type of building you prefer, your proposed rent budget, the number of individuals in your household and their ages, and whether or not you have pets.

If you become a resident of a residential community we manage, you may be asked to provide your credit card information to make payments for rent and other services. Since we provide these services through contractual arrangements with third parties, we may need to release your personally identifiable information to these third parties. The use of your personally identifiable information by third parties service providers is governed by their privacy policies and terms of use.

For those interested in applying for employment at JVM, the following additional Personal Information may be requested or obtained: credit checks, background checks, reference checks, and employment verification. We employ third-party providers to obtain and/or analyze this data and other information that results from this research, so the use of your Personal Information in these cases may be in part or completely governed by their privacy policies and terms of use. Where required, we will obtain your consent before undertaking these checks. Once a candidate accepts a position, the candidate may be asked to complete additional information. This may include an invitation to self-identify ethnicity or race. This information is only collected for meeting government reporting requirements and the provision of this information by candidates is voluntary. Our residential communities have their separate sites and we use separate sites for the processing of rental applications and agreements and to assist our residents with other tasks that are required or helpful to them, such as paying rent online. You will move away from this site when engaging in those activities. The privacy policy set forth herein applies to the websites of our residential communities.

Information Collection and Use

We may collect Personal Information from a variety of sources, including:

  • When you access our website, submit an application for employment, register to receive information or apply to be a resident, or interact with us in other ways. We will collect the information that you voluntarily provide, and may request additional information to provide a service requested.

  • When you use our services, we may collect information about the devices you use to access our websites, including Internet Protocol (“IP”) address, other unique identifiers, and mobile network information. To collect this information, we use cookies, pixels and other similar technologies. To learn more, please review our section on Cookies”. We may also collect information about your location, such as the city, state, and/or zip associated with your IP Address.

Cookies and Similar Technologies

We use the term cookies and similar technologies” to refer to small data files, including cookies, pixels, and/or other technologies provided by your browser. Cookies are pieces of information that a website transfers to an individual for record-keeping purposes. Cookies make web searching easier for you by saving your preferences while you are using one of our websites. The use of cookies is an industry-standard, and as such, you will find them at most major websites. By showing how and when users use a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as the total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to your needs and for the protection of our websites and users from potential harm. We never save passwords or credit card information in cookies.

We use persistent sessions and third-party tracking cookies on our websites which are cookies that stay in your web browser between visits. We use these to capture analytical information about our visitors that helps us to improve the performance of our websites and create a better experience. These cookies allow us to recognize and count the number of visitors, to provide content related to a prior visit to our websites, and to see how visitors move around the site and the products and services they are interested in when they are using it. This helps us to improve the way our websites work, for example by making sure users are finding what they need easily.

Most browsers are set up to accept cookies. If you want to change your cookie preferences, you can do so through your browser settings or refuse the cookies when you enter one of our websites. Please remember that our cookies are often used to give you certain functionality and without them, you may not be able to use some of our websites.

You can also remove cookies that have already been set in your browser via your browser settings. By entering and using one of our websites, you agree that we can place these types of cookies on your device.

Disclosure of Personal Information

JVM will disclose Personal Information for business operations as described below.

We do not commercialize or share your Personal Information with third parties, unless:

Such information is shared and/or commercialized following receipt of a specific request and/or permission from users:

Affiliated companies and/or potential investors (in any form of a business transaction, including purchase or merger)

Vendors and service providers that may from time to time be selected or utilized by JVM, its agents, or to administer or carry out management responsibilities and business objectives for an apartment community

With our Business Partners with whom we have contracted,​as a normal part of conducting our business and to provide you with a service you request or based on your interests and/or preferences, such as to provide you with additional property rental options and moving related services based on your activity.

Comply with or per any applicable law and/or court orders and/or to prevent suspected illegal acts, frauds, situations involving potential threats to the safety of any person, or as otherwise required by law. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements

To help JVM defend against claims and/or establish or exercise any legal right that JVM may have

To help JVM prevent violations of this Privacy Policy or to otherwise protect the rights, property, or safety of JVM employees, residents and other persons others, including exchanging information with third parties for fraud protection and credit risk reduction, following applicable laws

Links to Third-Party Sites

You should be aware that when you are on any JVM website you could be directed to other third-party sites that are beyond our control. There are links to other sites from JVM, which take you outside our service. For example, if you​“click” on a banner, an advertisement or a search result, the​“click” may take you off any JVM site. These other sites may include sites of other advertisers, sponsors, and partners that may use their logo with ours as part of a co-branding agreement. These other sites may send their cookies to visitors to collect data or solicit information. JVM does not control these sites and therefore is not responsible for their content. The inclusion of hyperlinks to any other sites by JVM does not imply any endorsement of the material on such sites, nor any association with their operators.

JVM policies do not extend to anything inherent in the operation of the Internet, which is beyond our control. Remember that whenever you give out Information online, that information may be collected and used by people you do not know. If users have any questions about security, please contact us using the information in the​“Contact” section.

Email Consent and Opt-Out

Your provision of Personal Information through any of our registration forms on this site constitutes your affirmative consent that we may contact you by email to provide you with information and notices relating to the property where you reside, on various similar services available to you at or through that property and on various other properties that may be available and of interest to you in the future. It also means we may email you regarding updates to this Privacy Policy.

You may choose to opt-out of receiving future commercial email messages from us as a result of your use of our websites. Please note that if you are a resident of a JVM community and you use this site and your community site, you will need to opt-out of your community site separately. You will also need to opt-out separately from any third-party sites you have registered with.

Children’s Privacy

We do not use the site to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”) without such parental consent. By using any of our sites, you represent that you are not under 13 years of age. If you are a child under thirteen (13) years of age, you are not permitted to and of our sites and should not send any information about yourself to us through the site. If we become aware that we have collected Personal Information from any child, we will dispose of that information, or otherwise treat it, under COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under age 13 may have provided personally identifiable information through the Website, please contact us using the information in the​“Contact” section.

Global Visitors

JVM is in the United States in the state of Illinois. If you enter any information on a JVM website and are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. In particular, the U.S. may not provide the same level of protection as those in your own country. By providing information to JVM, you are transferring your data to the United States, and you consent to the transfer to, retention of and processing of your data in the United States.

Correcting and Deactivating Personal Information

This section includes information about how all users may exercise their Privacy Rights. You have the right, freely and at reasonable intervals, to request that JVM inform you as to whether Personal Information relating to you is being processed. You have the right to request that JVM correct, supplement, delete or block your Personal Information if the data are factually inaccurate, incomplete or irrelevant to the purposes of the processing activities or if the Personal Information is being processed in any other way which infringes a legal provision. If you wish to exercise your rights or if you have any questions or suggestions regarding the use, collection, or security of your Personal Information, please contact us using the contact details in the​“Contact” section.

When a request for user deletion is received, we will make all reasonable efforts to purge said data from our systems. Due to the nature of our service, some information may not be fully removed due to backups or archived copies; however, such information will only be used to perform under a contract that the user has entered with us.


While we take reasonable steps to secure your Personal Information, no data transmission over the Internet can be guaranteed to be completely secure. Likewise, no storage or processing of your Personal Information or other information on our website, or on other servers or databases to which the information may be transferred, can be guaranteed to be completely secure. Please consider this before submitting your Personal Information to us via any of our websites.

Notification of Updates

If we decide to make updates to our Privacy Policy, we will advise users of those changes through a general description at the top of this Privacy Policy and may also post these details to other places we deem appropriate so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We may also email you.

Acceptance of These Terms

By using this site or any of our sites, or providing information to us, you acknowledge your awareness of the terms of this Privacy Policy. If you are not happy with its terms or any amended terms that are made by this Privacy Policy, you are not authorized by JVM to use this site or any of our sites.