JVM Realty Corp. (JVM) has announced that all 19 of its apartment communities have received individual 2018 SatisFacts Resident Satisfaction Awards. Additionally, JVM was honored in the award program's Company category as well.
The communities earned the awards by achieving average scores of at least 4.0 on their Insite resident satisfaction surveys last year. The Insite surveys are conducted after certain events or touch points in the lifecycle of a prospect and/or resident.
"We are extremely excited and profoundly honored by these awards," said Jay Madary, president and CEO of JVM. "They serve as a real testament to the high-quality onsite associates that we hire and develop here at JVM, and to our company-wide commitment to providing residents with an incomparable living experience. Simply stated, we have no higher priority than resident satisfaction.
"Critical to being a good operator of apartment communities is a dedication to truly listening to your residents," Madary said. "The Insite survey program provides an indispensable way for our residents to provide direct and honest feedback. We take their input extremely seriously, and it helps ensure that we are providing our residents with an optimal living experience."
The individual JVM communities that received 2018 SatisFacts Resident Satisfaction Awards include:
• Apex on Quality Hill Apartments in Kansas City, Mo.
• Avant at the Arboretum Apartments in Lisle, Ill.
• The Aventine at Oakhurst North Apartments in Aurora, Ill.
• Butternut Ridge Apartments in North Olmsted, Ohio
• Circa Apartments in Indianapolis
• Clear Creek Apartments in Overland Park, Kan.
• Dover Farms Apartments in North Royalton, Ohio
• Eastland Trails Apartments in Independence, Mo.
• Enclave at 127th in Plainfield, Ill.
• Hidden Lake Apartments in Stow, Ohio
• The Landing at Briarcliff Apartments in Kansas City, Mo.
• New Longview Apartments in Lee’s Summit, Mo.
• Prairie Lakes Apartments in Noblesville, Ind.
• The Residences at New Longview in Lee's Summit, Mo.
• Royal Oaks Apartments in North Royalton, Ohio
• The Sovereign at Overland Park in Overland Park, Kan.
• Summit on Quality Hill Apartments in Kansas City, Mo.
• Summit Ridge Apartments in Lee’s Summit, Mo.
• Village West Apartments in Kansas City, Kan.