The purpose of this job description is to communicate the responsibilities and duties associated with the position of Leasing Associate.  It should be noted that some responsibilities and duties might not be specifically addressed.

Brief Position Description:  The Leasing Associate is the property's sales representative whose primary duties are to professionally greet prospective tenants and residents, present the features and benefits of their assigned property and properly secure lease agreements from qualified persons.  A Leasing Associate is very service oriented and strives to make current residents feel welcome and comfortable in their apartment.  The Leasing Associate will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.

Preferred Qualifications: 

• Good leasing and closing skills
• Word processing and organizational skills

Work Hours:  20-40 hours per week depending on whether a full or part-time employee. Leasing Associates are required to work a flexible work week, including weekends.

Duties and Responsibilities:

Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc.

Administrative:

• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.
• Completes all lease paperwork (contract, addendums, riders, etc.)
• Prepares miscellaneous communications.
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.  Inspects move-outs and vacancies.
• Inventories office supplies on periodic basis.  Reports needs to Property Manager.
• Organizes and files appropriate reports, leases and paperwork.
• Attends scheduled company meetings and training seminars.
• Assists with preparation of daily and weekly reports, communications, move-out inventory, market surveys, etc.

Marketing/Leasing:

• Maintains a professional and friendly atmosphere at all times.
• Inspects models and "market ready" vacancies daily to ensure cleanliness.
• Answers incoming phone calls and handles each professionally.
• Greets prospective residents, qualifies, determines needs and preferences, presents property and specific apartments while communicating features and benefits.
• Maintains awareness of local market conditions and trends.
• Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Leasing Associate.  It should be noted that some responsibilities and duties might not be specifically addressed.

Brief Position Description:  The Leasing Associate is the property's sales representative whose primary duties are to professionally greet prospective tenants and residents, present the features and benefits of their assigned property and properly secure lease agreements from qualified persons.  A Leasing Associate is very service oriented and strives to make current residents feel welcome and comfortable in their apartment.  The Leasing Associate will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.

Preferred Qualifications: 

• Good leasing and closing skills
• Word processing and organizational skills

Work Hours:  20-40 hours per week depending on whether a full or part-time employee. Leasing Associates are required to work a flexible work week, including weekends.

Duties and Responsibilities:

Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc.

Administrative:

• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.
• Completes all lease paperwork (contract, addendums, riders, etc.)
• Prepares miscellaneous communications.
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.  Inspects move-outs and vacancies.
• Inventories office supplies on periodic basis.  Reports needs to Property Manager.
• Organizes and files appropriate reports, leases and paperwork.
• Attends scheduled company meetings and training seminars.
• Assists with preparation of daily and weekly reports, communications, move-out inventory, market surveys, etc.

Marketing/Leasing:

• Maintains a professional and friendly atmosphere at all times.
• Inspects models and "market ready" vacancies daily to ensure cleanliness.
• Answers incoming phone calls and handles each professionally.
• Greets prospective residents, qualifies, determines needs and preferences, presents property and specific apartments while communicating features and benefits.
• Maintains awareness of local market conditions and trends.
• Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Service Technician II. It should be noted that some responsibilities and duties may not be specifically addressed.

Brief Position Description: The primary responsibilities of the Service Supervisor are to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. This involves insuring a clean and comfortable living environment for residents and visitors, cultivate resident satisfaction and protect the investment of the apartment property owner. The Service Supervisor will also walk the property in order to enhance and maintain its curb appeal and to ensure that all vacated apartments are thoroughly restored to "market ready" condition in a timely manner.

Preferred Qualifications:

• Three (3) years of experience in apartment property maintenance or a related field.
• Two (2) years of HVAC experience and certification.
• Must meet all physical requirements and be able to take direction.

Equipment Requirement:  Required to wear back support belt, gloves, appropriate shoes, and other personal protective equipment as tasks dictate.

Work Hours: 40 hours per week and some weekends and after hours standby.

Equipment/Machinery/Tools:  All maintenance employees are expected to own the following tools: 8" and 10" crescent wrenches, 7" and 9" channel locks, #1, #2 and #3 flat-head and Phillips-head screwdrivers, 16 ounce claw hammer, 5/16" and ¼" nut drivers, wire strippers, utility knife, 4-in-1 painter's tool scraper and multi-meter (volt, ohm, etc.). An employee in this position must also be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Duties and Responsibilities:

• Conducts all business in accordance with and knowledge of pertinent state and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Must be constantly aware of the condition of apartments throughout the property.
• Identifies and performs maintenance needs in vacated apartments.
• Inspects and performs routine preventive maintenance.
• Completes service requests.
• If certified for pool maintenance cleans and maintains pool.
• Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures that storage areas remain locked when not in use.
• Performs "trash-out" of vacated apartments and removes all abandoned furniture, trash, boxes, etc.

Driving and Traveling Requirements:  Occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors. Must have a valid driver's license and automobile insurance.

Safety Responsibilities:

• Learns and complies with all company safety rules.
• Immediately reports all unsafe conditions to supervisors.
• Must be knowledgeable of all safety features for equipment, machinery, or materials.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Service Technician II.  It should be noted that some responsibilities and duties may not be specifically addressed.

Brief Position Description:  The primary responsibilities of the Service Supervisor are to anticipage, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems.  This involves insuring a clean and comfortable living environment for residents and visitors, cultivate resident satisfaction and protect the investment of the apartment property owner.  The Service Supervisor will also walk the property in order to enhance and maintain its curb appeal and to ensure that all vacated apartments are thoroughly restored to "market ready" condition in a timely manner.

Preferred Qualifications:

• Three (3) years of experience in apartment property maintenance or a related field. 
• Two (2) years of HVAC experience and certification.
• Must meet all physical requirements and be able to take direction.

Equipment Requirement:  Required to wear back support belt, gloves, appropriate shoes, and other personal protective equipment as tasks dictate.

Work Hours:  40 hours per week and some weekends and after hours standby. 

Equipment/Machinery/Tools:  All maintenance employees are expected to own the following tools:  8" and 10" crescent wrenches, 7" and 9" channel locks, #1, #2 and #3 flat-head and Phillips-head screwdrivers, 16 ounce claw hammer, 5/16" and ¼" nut drivers, wire strippers, utility knife, 4-in-1 painter's tool scraper and multi-meter (volt, ohm, etc.).  An employee in this position must also be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Duties and Responsibilities:

• Conducts all business in accordance with and knowledge of pertinent state and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Must be constantly aware of the condition of apartments throughout the property.
• Identifies and performs maintenance needs in vacated apartments.
• Inspects and performs routine preventive maintenance.
• Completes service requests.
• If certified for pool maintenance cleans and maintains pool.
• Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures that storage areas remain locked when not in use.
• Performs "trash-out" of vacated apartments and removes all abandoned furniture, trash, boxes, etc.

Driving and Traveling Requirements:  Occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors.  Must have a valid driver's license and automobile insurance.

Safety Responsibilities:

• Learns and complies with all company safety rules.
• Immediately reports all unsafe conditions to supervisors.
• Must be knowledgeable of all safety features for equipment, machinery, or materials.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Service Technician. It should be noted that some responsibilities and duties may not be specifically addressed.

Brief Position Description: The primary responsibilities of the Service Technician are to assist the Property Manager and Service Supervisor, if applicable, in maintaining the physical appearance and integrity of the property. This involves ensuring a clean and comfortable living environment for residents and visitors. The Service Technician will also walk the property in order to enhance and maintain its curb appeal and to ensure that all vacated apartments are thoroughly restored to "market ready" condition in a timely manner.

Preferred Qualifications:

• Two (2) years of experience in apartment property maintenance or a related field.
• Two (2) years of HVAC experience and certification.
• Must meet all physical requirements and be able to take direction.

Equipment Requirement: Required to wear back support belt, gloves, appropriate shoes, and other personal protective equipment as tasks dictate.

Work Hours: 40 hours per week and some weekends and after hours standby.

Equipment/Machinery/Tools:  All serivce associates are expected to own the following tools: 8" and 10" crescent wrenches, 7" and 9" channel locks, #1, #2 and #3 flat-head and Phillips-head screwdrivers, 16 ounce claw hammer, 5/16" and ¼" nut drivers, wire strippers, utility knife, 4-in-1 painter's tool scraper and multi-meter (volt, ohm, etc.). An associate in this position must also be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Duties and Responsibilities:

• Conducts all business in accordance with and knowledge of pertinent state and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Must be constantly aware of the condition of apartments throughout the property.
• Identifies and performs maintenance needs in vacated apartments.
• Inspects and performs routine preventive maintenance.
• Completes service requests.
• If certified for pool maintenance cleans and maintains pool.
• Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures that storage areas remain locked when not in use.
• Performs "trash-out" of vacated apartments and removes all abandoned furniture, trash, boxes, etc.

Driving and Traveling Requirements:  Occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors. Must have a valid driver's license and automobile insurance.

Safety Responsibilities:

• Learns and complies with all company safety rules.
• Immediately reports all unsafe conditions to supervisors.
• Must be knowledgeable of all safety features for equipment, machinery, or materials.

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Service Technician.  It should be noted that some responsibilities and duties may not be specifically addressed.

Brief Position Description:  The primary responsibilities of the Service Technician are to assist the Property Manager and Service Supervisor, if applicable, in maintaining the physical appearance and integrity of the property.  This involves ensuring a clean and comfortable living environment for residents and visitors.  The Service Technician will also walk the property in order to enhance and maintain its curb appeal and to ensure that all vacated apartments are thoroughly restored to "market ready" condition in a timely manner.

Preferred Qualifications:

• Two (2) years of experience in apartment property maintenance or a related field. 
• Two (2) years of HVAC experience and certification.
• Must meet all physical requirements and be able to take direction.

Equipment Requirement:  Required to wear back support belt, gloves, appropriate shoes, and other personal protective equipment as tasks dictate.

Work Hours:  40 hours per week and some weekends and after hours standby. 

Equipment/Machinery/Tools:  All serivce associates are expected to own the following tools:  8" and 10" crescent wrenches, 7" and 9" channel locks, #1, #2 and #3 flat-head and Phillips-head screwdrivers, 16 ounce claw hammer, 5/16" and ¼" nut drivers, wire strippers, utility knife, 4-in-1 painter's tool scraper and multi-meter (volt, ohm, etc.).  An associate in this position must also be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.

Duties and Responsibilities:

• Conducts all business in accordance with and knowledge of pertinent state and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, etc.
• Must be constantly aware of the condition of apartments throughout the property.
• Identifies and performs maintenance needs in vacated apartments.
• Inspects and performs routine preventive maintenance.
• Completes service requests.
• If certified for pool maintenance cleans and maintains pool.
• Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures that storage areas remain locked when not in use.
• Performs "trash-out" of vacated apartments and removes all abandoned furniture, trash, boxes, etc.

Driving and Traveling Requirements:  Occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors.  Must have a valid driver's license and automobile insurance.

Safety Responsibilities:

• Learns and complies with all company safety rules.
• Immediately reports all unsafe conditions to supervisors.
• Must be knowledgeable of all safety features for equipment, machinery, or materials.